Interpretation of the terms
- “Personal data” is any information relating to you and that alone or in combination with other pieces of information allows a person that collects and processes such information to identify you as an individual.
- “Processing of the personal data” means any operation with your personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- “Data subject” is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing; it means you as a Customer of the Website.
- “Consent of the data subject/user” is any freely given, specific, informed, and unambiguous indication of the data subject/user’s wishes by which they, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to them.
- “Website” refers to a mobile website, and mobile application owned and operated by Devellux Inc, incorporated under the laws of Delaware, the USA, located at 8 THE GREEN, STE A, DOVER, Kent, DE, 19901, the USA.
Some other terms like Customer, Expert, Company, etc., are defined in our Terms and Conditions.
General
Whenever you access the Website, we collect log information and put cookies on your device, by which we track your activity on the Website. You can always opt-out of cookies except those without which the Website cannot work.
When you are a registered Customer, we may collect from you and process Cookie identifiers and data you specifically provide us with upon registration, including first name, last name, email, phone number, or social network ID (if assigned through Facebook or Google), time zone, IP address, and device type.
Specifically, if you are an Expert, we may also collect and process, besides the aforementioned information, the other data provided by you, including zip code, gender, year of birth, city of residence, and education experience.
We process your personal data only when we have lawful bases.
Data we collect: scope
The Company collects from you only the following information and only for the stated the below purposes:
- Account for Customer
The Company collects and processes personal data submitted by you upon registration and further editing of settings in your account.
When using the Website for the first time, you have to accept our Terms and Conditions and other necessary policies (such as the Privacy Policy and Refund Policy) during the registration and agree to the processing of your personal data by the Company. For this purpose, you have to confirm the following declaration of consent by clicking on the “ACCEPT” button underneath (if you do not want to give consent, please click on “REJECT”; the use of the Website will not be possible then):Yes, I understand and agree to the Terms and Conditions, including the Privacy Policy and Refund Policy.
For registration purposes, you are obliged to submit the following necessary information: your email and password. The remaining information (first name and last name, phone number, date of birth, links to social accounts) is additional. You may edit your Account anytime with additional information. At the same time, you are not required to provide additional information not specifically necessary for the registration, it is your choice.
We are not responsible for any consequences caused by sharing your personal information with the Experts.
- Account for Experts
The Company collects and processes personal data submitted by Experts upon registration on the Website. For registration purposes, Experts submit their email and password, passport data (including its scanned copy), CV, documents that confirm education and payment data, and in some cases, billing address.
- Order Details
The Company collects and processes your order details, including all the information you mention when you fill out the order form. The same applies to the information shared with the Expert via Messaging System and the instructions for the assignment.
- Posting of Information
We process personal data freely submitted to you on the Website. This may be a survey you fill in on the Website or feedback you provide us with. The details of our communication include any information you provide us with when you contact our customer support team to ask questions and solve any possible problems.
The Company may also process information provided by you (including content and messages) that you post on/through our Website, including personally identifiable information. By doing so, you acknowledge that any information you share through the Services will be available to the Website and to the Experts. You also acknowledge that parts of your content cannot be deleted as it may be connected to the Services received by you and used by the Experts.
Unless you opt-out, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
- Service Use, Cookies, and Other Similar Technologies
When you use our Services, we monitor and analyze web traffic and keep track of your behavior while using our Services. We may receive information about your IP address, proxy server, operating system, web browser, or mobile carrier and location based on phone settings. It helps us research the market and increase the quality of our service here at the Website. Additionally, we use cookies to understand and remember your preferences for your future visits.
All Customers can choose to be notified by their browsers about each time a cookie file is sent. Also, they can turn off the cookies via browser settings. Please note that disabling cookies may affect or limit some features and functions on our Website. You will be able to place orders regardless of the cookies policies’ settings.
If you have already agreed to cookies on our website and want to change or disable them, please use the following instructions for your browser.
- Safari
- Google Chrome
- Internet Explorer
- Firefox
- Billing Information
When you pay for a service on our Website, you provide us with payment and other information about you. Please note that we do not collect, process, or store your payment card details or other payment-related information on our Website. We just send it to third-party payment providers. Without this data, the Company would not be able to bill and provide you with the Service you have selected.
At the same time, for tax and financial reporting purposes, we store for a certain period of time only the following information: the Customer’s first name and last name, the last four digits of the card, the transaction number, and in some cases mobile phone.
- Sensitive Data
Unless you explicitly agree, the Company does not process your sensitive data.
- Pages on Social Networks
We maintain the Company’s official pages on social networks, such as Facebook. When you make interactions with our social network pages, such as subscribe to the pages, leave comments or preferences (e.g., ‘like’ our posts), we can analyze this data to measure our efficiency and conduct an analysis of our social media marketing in our legitimate interests.
- Information Required for Submitting Tax Documentation
To comply with the applicable tax and accounting legislation, we may be required to submit various tax documentation containing your personal data. For submitting tax documentation, we may process your personal data, including but not limited to your full name, country of citizenship, permanent residence address, mailing address, date of birth, U.S. taxpayer identification number, or foreign tax identifying number.