How we work
How Customers Use the Service
Ordering a paper from us is simple:
Once a customer places a Free Inquiry, he/she gets a personal account in the system, which is used to: communicate with the support team and the writers, edit order details, pay, leave feedback, and perform other actions. The completed paper is attached to personal profile as well.
How We Estimate Orders
DoMyEssays has a predefined pricelist for custom essays. The prices depend on the academic level of the paper and the deadline. Thus, you can estimate the cost of paper. However, there might be additional fees if your paper has some specific requirements. To get a final estimate of your order, request a Free Inquiry.
How We Assign Writers
Once a Free Inquiry is placed on the website, our system searches for the most suitable writer to accomplish the task. The writer selection system takes into account the writer’s current rating, workload, background, and skills. A customer may also participate in the process by requesting 3 writing samples for an additional $5. Learn more here.
How We Communicate with Customers
As stated in GRADE values, excellence goes hand in hand with every aspect of service performance. Thus, we ensure that every order is treated individually and with due care. Two-way communication is enabled via Live Chat, a messaging system within customer profile, phone calls, and faxing. Our Support Department is online 24/7, so you are sure to get a prompt reply to your request at every stage of the order processing.
How We Ensure Quality
Our team works under GRADE excellence values, with every aspect of our service endeavoring to meet those values. Thus, all papers are checked by our Quality Control Department for authenticity, formatting, and research, as prescribed by GRADE values.
How We Educate Personnel
Growth as a part of GRADE excellence values is a welcome difference between our writers compared to those of other services. We encourage professional development of academic writers by offering special tutoring through a 3-month Mentorship Training Program. This training covers different aspects of academic writing, customer relations, and personal development. In the end, writers significantly raise their levels of proficiency and mastery.
How We Hire Writers
Applicants are subjected to a series of tests designed to check their command of the English language and formatting skills. Additionally, the Writers' Department routinely examines and assesses sample work from each writer. The whole process is described here.
How We Improve Our Service
GRADE quality is above all other points of quality. Thus, we endeavor to improve every aspect of our service. With the help of customer and writer feedback, we identify areas that need improvement and promptly strive to implement changes as needed. To help us improve, we encourage you to send us your feedback.